FoneEZY · Perth CBD

Repair information, warranty and returns

Before proceeding with a repair or purchase, ask the team to confirm the details that apply to your device or product.

Quotes and timing

Repair options depend on the model, diagnosis and parts. Confirm the total quote, any assessment charge and estimated completion time before authorising work.

Your device and data

Back up important data before a repair if possible. Tell the technician about any files you cannot access. Repair and recovery outcomes cannot be guaranteed.

One-year repair warranty

FoneEZY provides a one-year repair warranty. Ask the team for the coverage details for your repair. For a concern about previous work, contact the team with your receipt or job reference and details of the issue.

Returns and support

A problem with a product or repair?

Contact info@foneezy.com.au or 08 6113 1166 with purchase details and a description of the problem. Ask the team about current change-of-mind terms before buying.

Your consumer rights

Australian Consumer Law provides consumer guarantees in addition to any voluntary warranty. This information does not exclude those rights. Read the ACCC’s consumer rights guidance.

Samsung warranty repairs

Samsung warranty repairs have not started yet. General repairs are available at both locations. Contact Hay Street for the latest warranty service availability.